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Replace a Lost, Stolen, or Mutilated Massachusetts Driver's License or ID Card

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Drivers License Online Services Guide

Replace a Massachusetts Drivers License

The Massachusetts drivers license replacement procedure is available to state drivers with stolen, damaged or lost drivers licenses. Licensees can apply for an MA duplicate drivers license through the state Registry of Motor Vehicles (RMV) using several methods. Depending on your circumstances, you may not be allowed to replace licenses via certain application approaches. Applicants for an Massachusetts copy of drivers license will be required to submit several types of information and documents, as well as payment for the replacement fee. To find more information about the license replacement process and to learn how to replace drivers licenses, read the sections below.

How to Report a Lost or Stolen MA Driver's License

Drivers with lost or stolen drivers licenses in Massachusetts can report the loss or the theft of their credential to the RMV prior to replacing drivers licenses. By submitting the Request for Activity Hold Add/Remove (Form T21857), you will be able to inform the DMV in MA about any fraudulent incidents involving your lost driving license. If requested, the registry will place a hold on all future RMV transactions connected to your credential's specific number. To process any future requests after administrating a license hold, the DMV will require you to authorize any transactions and submit additional information before proceeding.

Replacing Your Massachusetts Driver's License

To replace driving licenses in Massachusetts, drivers can utilize three principal methods: in person, via the internet and by phone. Regardless of how you choose to apply for a duplicate driving license in MA, you will be required to pay the $25 fee for a replacement credential. Prior to proceeding with the process to get copy of drivers license, contact the RMV in MA to inquire about the available application methods for your circumstances.

Note: If your lost DMV license is within its last year of validity, you can renew your credential, instead of applying for an MA copy of driving license.

In Person

The process of replacing DMV licenses in Massachusetts in person can be completed through any RMV Service Center within the state. In addition to a properly filled out Class D, M, or D/M License Application form, drivers may be required to submit proof of:

  • Residency, such as utility bills or bank statements.
  • Their birth date, such as a U.S. passport or a U.S. birth certificate.
  • Legal signature, such as a marriage certificate or a lease contract.
  • Enrollment in the Social Security program.

Note: By completing section E of the application form, drivers can also notify the MA DMV about any change of name and/or address.

After providing payment for the MA drivers license copy, an RMV official will accept your application and review the submitted paperwork. If no additional documents are necessary, your request will be processed.

The MA Registry of Motor Vehicles has also started installing self-service kiosks at various DMV locations through the state. Drivers who are able to provide the fee payment with a valid credit card can approach an RMV Express Kiosk at specific registry branches, take their own photo and order the driving license replacement.


The most convenient method to replace DMV licenses in Massachusetts is to request your drivers license copy online through the myRMV services section of the registry's webpage. When replacing a lost driving license via the internet, be prepared to provide the following information:

  • Your full name and date of birth.
  • The last four digits of your Social Security Number.
  • Your driver's license number.

After paying the current fee of $25 with a valid debit or credit card, the system will issue you a receipt of a successful transaction. You can print the confirmation and use it as a temporary credential until you receive the permanent license.

By Phone

Another fast way to request Massachusetts drivers license duplicates is to call the MA RMV Contact Center and provide your information by phone. After receiving the necessary data to process your DMV license replacement application, the registry employee will ask you to provide your credit or debit card details for payment purposes.

Note: The RMV service center is unavailable during holidays.

Replacing an MA License for Military Members

Members of the Armed Forces can apply for a Massachusetts copy of DMV license via a special mail-in method. If you lose your license while serving outside of the state, you can compose a request letter for an MA replacement driving license and send it to the following address:

Registry of Motor Vehicles
Driver Licensing Department
P.O. Box 55889, Boston, MA 02205-5889

The application letter must contain the reasons for replacing your drivers license. Prior to mailing the package, ensure you include a copy of your military ID card as well.

Out-of-State License Replacement

Drivers who must obtain a Massachusetts drivers license copy while outside of the state may be able to complete the process by contacting the RMV Contact Center by phone or by mailing their MA duplicate driving license request. Note that the DMV in MA also issues temporary driver's licenses. If you are planning to return to Massachusetts within four months, you can request a one-time copy drivers license with a validity of 120 days by using the methods mentioned above. If you decide to mail your request, address the letter to the RMV Customer Assistance Bureau. Include your full name, driver's license number, your contact information and your out-of-state address. After receiving your request and any applicable replacement fees, the RMV will issue your replacement DMV license and mail it to your out-of-state location.

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