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Surprise MVD - Map, Hours, Contact

Surprise MVD - Map, Hours, Contact

62 ratings
2 reviews

Surprise MVD Address

13009 West Bell Road Surprise AZ 85378

Surprise MVD Hours

Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Close
Sunday: Close

Surprise MVD Contact Information

Phone #: (800) 251-5866

Surprise MVD Holidays

All state and federal holidays.

Surprise MVD Services

  • Registration
  • Titling
  • Plates
  • Driver's License
  • Identification Cards
  • Written Test
  • Road Test

Payment Methods available at this location

  • Cash

  • Credit Card

  • Debit

  • Check

  • Money Order

Submitted by rnlkm63 on 21st Jan 2015

I will avoid all further


I will avoid all further business at this location. The majority of it's employees are tactless and quite bluntly rude. They talk to people as though they were criminals, myself included. It would appear as though they hate their job. I am a nurse, if I treated my customers like that I would be fired! Also, EVERYTIME we have been there we have spent at least an hour and honestly more like two. Always bad experience.

Submitted by Frustrated on 19th Feb 2012

When I arrived at the MVD


When I arrived at the MVD office during the afternoon of 2-17-12 there was a long line of people standing at the front door, leading me to initially wonder what was going on. After taking my place on line I learned this was indeed normal for that office since the office is quite small and the number of people descending on it for assistance at any given time can easily place it on overload! Once inside all are directed to initially stop at the information desk near the door where one receives instructions and the correct form (if any) to complete. Unless the receptionist assists you directly (as for example with a vision test), you are then instructed on how to proceed and given a number. One must listen very attentively for their number as numbers are called very rapidly and in an order best known to the MVD. The number holder is then assigned to a specified window for further processing. Depending on the service required it may be necessary to visit more than one window and/or the same window more than once. Nevertheless, I found the office employees I dealt with to be courteous, congenial and efficient resulting in my accomplishing my business in under an hour from start to finish. I regrettably discovered at my subsequent destination that an incorrect address was placed on the credential I obtained. This error unfortunately resulted in frustration, delay and upset over the need for a second trip to the office to make the required correction. Perhaps that's why this location is known as the Surprise office! Stay tuned for a followup review concerning the correction process.