The Nevada Department of Motor Vehicles has opened a new license plate factory, located on the grounds of the Northern Nevada Correctional Center in Carson City. Up until now, license plates had been produced at the Nevada State Prison, but from now on, they will be manufactured at the new 9,000-square foot facility, which the state DMV says has cost $3.8 million to build.
"It's a bigger facility that allows us to continue growth," said Sean McDonald, from the DMV's Central Services and Records division. "As the state grows, so does our production. We've been averaging one million plates a year in production."more »
The Connecticut Department of Motor Vehicles has decided to overhaul its computer system in an effort to improve customer service. That is the reason why it will have to shut down all offices for a week in August or September, in order to implement the new computer system. The computer system modernization project has cost the state DMV $25 million, and it is expected to become operational in early September.
“Sometime in mid to late August or early September this modernization will require us to close the agency except for licensing for one week…and that would be from a Tuesday through a Saturday,” said DMV spokesman William K. Seymour.
The new computer system will allow motorists to order special plates online, order online replacements for damaged and mangled plates, in addition to improving the online license and registration renewal proceduresmore »
Delaware residents who own oversized trucks will be paying higher fees for their vehicles soon, after the state's Department of Transportation approved a proposal for raising the fees in order to generate more revenue that will be used for repairing damaged roads and bridges.
As of October 1, the state Department of Motor Vehicles will be charging 50-percent higher fees for oversized vehicle permits, while also tripling the superload permits. The Delaware DoT expects to collect an additional $1.5 million in October with this measure. Authorities justify this hike with the fact that roads that need repairs are constantly being damaged by big trucks, which is why those who own them should pay higher fees in order to help fix the damaged roads.more »
The Nevada Department of Motor Vehicles has announced that it has hired 70 new employees in an effort to improve efficiency and cut wait times at local offices. The new employees, who started working on July 1, will be deployed in four DMV offices in Southern Nevada, where customers now face two-hour wait times on average.
“The Legislature funded 75 new positions with the intent of relieving the crunch at our offices,” said DMV Director Troy Dillard. “Once this new group is trained and at the windows we should see some relief to the crowding and extended wait times we have been enduring for some time.”
The new hires will undergo a training program at a New Hire Academy over the next couple of months.more »
According to a report on Denver Mayor Michael Hancock's Peak Performance effort that involves soliciting ideas from employees at city agencies, the Department of Motor Vehicles has become much more efficient over the past couple of years, thanks to employees' suggestions.
The report states that DMV offices in Denver have seen significantly reduced wait times, with customers receiving considerably better and faster service. The average wait times have been reduced from 65 minutes in 2011 to 36 minutes in 2014, largely thanks to the fact that 61 percent of drivers have renewed or registered their vehicles by phone, by mail, or over the Internet.more »
A new DMV office that is intended to only serve commercial drivers was recently opened in Myrtle Beach, South Carolina. The state Department of Motor Vehicles has announced that it has opened a new office at 1330 Howard Parkway in Myrtle Beach, where those who want to obtain a commercial driver's license will be able to take written knowledge and road skills tests.
“As the Myrtle Beach area grew, we wanted to expand our support for the trucking communities and allow them greater ease to obtain commercial driver licenses. It will be the largest commercial driver licensing facility in South Carolina and provide us an opportunity for continued growth in the region,” said Executive Director Kevin Shwedo in a press release.more »
The California Department of Motor Vehicles has introduced a new service that aims to cut wait times and help improve customer service efficiency. The new system allows motorists to see which dates and times are available for an appointment at selected local DMV offices over the internet, so that they can schedule an appointment at the location and the time that is most convenient to them.
“We understand that your time is valuable and by offering this enhancement system, we hope this will better meet the needs of your busy schedule,” said DMV Director Jean Shiomoto in a news release. “Our goal is to allow you to find the most suitable appointment as quickly and conveniently as possible.”more »
On July 1, the Connecticut State Police announced a new law, which requires everyone who has been convicted of driving under the influence of alcohol to have an ignition interlock device installed in their car. Before this law became effective, installation of ignition interlock devices was only mandatory for repeat offenders.
The state Department of Motor Vehicles said that drivers will have to pay for the installation of an ignition interlock device in their car, which will cost them $75, as well as $75 per month for maintenance. On top of that, they will have to pay $275 in DMV fees.more »
The list of documents that illegal immigrants can submit to the California Department of Motor Vehicles to prove their identity when applying for a driver's license has been expanded. The DMV has announced that it will accept passports from Tonga, Sri Lanka and the Republic of Korea, as well as consular cards from Colombia and Ecuador.
The DMV will no longer accept foreign birth certificates, expect during the secondary review process, where applicants are interviewed by a DMV investigator, the Associated Press reports. In the first six months since the law allowing illegal immigrants to obtain driver's licenses became effective in California, the state DMV has issued over 380,000 licenses to residents who do not have proof of lawful presence.more »
As of July 1, motorists in Nevada have to pay an additional fee of $1 for any DMV-related transaction. It's a technology fee that has been approved by state lawmakers, aimed at raising more funds for modernizing the DMV's computer system.
The state Department of Motor Vehicles plans to launch a System Modernization project worth $109 million, and expects that the new technology fee will help it raise an additional $5 million per year, which would be used to fund this project. The planned upgrade of the DMV's computer system is supposed to help cut wait times significantly.
“The DMV processes eight million plus transactions per year and the outdated systems we currently use are just not able to keep up with the demand. This upgrade will allow us to better serve the people of Nevada,” said DMV Director Troy Dillard.more »