Like many other DMV locations across the country, the Chautauqua, New York, DMV office used to have different office hours for the summer months and the rest of the year. Now it has decided to make office hours uniform throughout the whole year, and the Chautauqua County Legislature has approved the DMV's proposal.
So far, the office was open from 8:30 a.m. to 4:30 p.m. during the summer, and from 9 a.m. to 5 p.m. during the rest of the year, Monday through Friday. From now on, the summer office hours will apply year-round, following an employee survey, with most of the respondents voting in favor of keeping the 8:30 a.m. to 4:30 p.m. hours for the remainder of the year, according to Jay Gould, Legislature Chairman. However, office hours at the Chautauqua DMV office will change on federal holidays. The DMV hopes that the uniform office hours will help employees be more efficient and enhance customer satisfaction.more »
A couple of months ago, Florida Governor Rick Scott signed a bill to reduce vehicle registration fees, as part of a tax relief package worth approximately $400 million. The Florida Department of Motor Vehicles announced that the reductions will go into effect on September 1, informing customers that they will pay considerably less when they renew their vehicle registration in the future.
Vehicle registration renewals will cost between $14 and $25 less starting September 1, and the amount vehicle owners will save will depend on the size and type of their vehicles. However, the fee for an initial vehicle registration will be unchanged, and it will continue to be $225. According to some estimates, with these cuts, the state of Florida is set to lose $395 million a year, but the reductions are not expected to affect the efficiency of the state's DMV.more »
The North Carolina Department of Motor Vehicles announced earlier this week that its mobile unit will increase the number of visits to Beaufort and Dare counties starting September 1. According to a statement from the DMV, the mobile unit will be at Belhaven on the second Friday of each month from 9 a.m. through 4 p.m., making it the first mobile unit to go to Beaufort County in six years.
In addition to this, the mobile unit will be visiting Hatteras on the third Wednesday and Thursday of each month, offering numerous services, including vehicle registration and driver's license renewals, among others.
The mobile unit will not be visiting Red Springs any longer, and it will go to Robbinsville, Hayesville and Trenton less frequently.more »
The Stayton, Oregon, DMV office has announced that it will be closed Wednesday through Friday this week, due to preparations for a relocation. David House, the Oregon Department of Transportation spokesman, said that the office will reopen the day after Labor Day, and the new location will be 11646 Sublimity Road in Sublimity, near Exit 12 at Golf Club Road.
This move to a new location had to be done, according to House, as the current office, located at 144 E Water St., had been there since 1989, and the space there was no longer sufficient to cater to the increased number of customers in the region. At the new location, the office will also be open Monday through Friday, and office hours will be 9 a.m. to 5 p.m.more »
The La Pine DMV field office has announced that it will change hours of business next week. Starting the week of September 1, the office will change its hours to Thursdays instead of Tuesdays, and it will be open 30 minutes longer. In addition to this, the office will be closed on Monday, September 1, for the Labor Day holiday.
Prior to this announcement, the office has been open Tuesdays, from 10 a.m. to 3 p.m., with a lunch break from 12:15 p.m. to 1 p.m. This change had to be made because the Bend DMV office – whose employees staff the La Pine office one day per week – is busier on Tuesdays than on Thursdays.
Starting September 4, the La Pine office will open 30 minutes earlier, meaning that the new office hours will be 9:30 a.m. to 3:30 p.m, with a lunch break from 12:15 p.m. to 1 p.m. The DMV also said that customers can complete certain DMV-related tasks online.more »
Google introduced its second self-driving car a couple of months ago, and it was an even more radical concept that its first autonomous car, as it had no steering wheel, and no brake or gas pedals. The tech giant had hoped that it will be able to test this vehicle in California, a state in which the first self-driving car had already logged hundreds of miles of road testing, but a new rule imposed by the Department of Motor Vehicles might prevent them from doing that.
The California DMV has created a new set of testing rules, that are set to go into effect on September 16, requiring a driver to take control of a vehicle on public streets at any given moment. "The autonomous vehicle test driver is either in immediate physical control of the vehicle or is actively monitoring the vehicle's operations and capable of taking over immediate physical control," the rule says.
This means that the way Google's car is designed currently, can not be tested on more »
Alcohol-related motor vehicle crashes are one of the leading causes of death in the U.S., with over 10,000 people killed in accidents involving a drunk driver each year. The New York Department of Motor Vehicles has introduced a new tool in the ongoing fight against drunk driving – the "Have a Plan" mobile app – that is supposed to help deter drivers from getting behind the wheel after drinking alcohol.
The app has several features, such as the “Don't Drive. Get a Ride” feature, that helps you find taxi services near your location via GPS if you are too drunk to drive, as well as the “Have a Plan” feature, that allows you to enter a list of designated drivers that you can call in case you are too impaired.
What's more, with this app, you can test your driving skills and estimate your impairment, so that you can know whether you are able to drive safely or your impairment level is too high and you need to call one of the designated drivers or get a cab. more »
The Nevada Department of Motor Vehicles has been trying to reduce wait times at its local branches for a while now, and its latest effort involves a new queuing system that will change the whole waiting procedure.
It's the “Dash Pass” system, which was introduced at the Elko DMV office earlier this week, that allows customers to book their place in the line without actually having to go to the office. Instead, they can get in line virtually, by sending a text message or check in online. Customers will receive a message with an update on the waiting time, so that they can know when they should go to the office.
This way, the DMV has managed to cut wait times to 15 minutes on average, while the average processing time has been reduced to 7 minutes. If you want to reserve your spot in the line, you will either have to text “dmvelko” 347-482-0834, call 1-844-327-4727, or check in at dmvnv.com/dashpass.more »
The Louisiana Office of Motor Vehicles has announced that it has opened its second office in the Baton Rouge-area, located at the Baton Rouge City Court. The office will be open from Monday through Friday, starting at 8:30 a.m., and will close at 3 p.m.
However, not all OMV services will be available at this office, at least at the beginning. It will only offer driver's license and vehicle registration renewals, and reinstatement of suspended driver's licenses. According to Clerk of Court Lon Norris, services are expected to expand in 2015.
"This is going to provide an alternative to those who travel to the OMV on Independence Boulevard," said Norris. "It is convenient for the downtown patrons and also for the people coming into the building. This is a historic building. It's a good place to visit and see historic Baton Rouge." Customers will have to pay a $5 fee for the services provided at the city court location.more »
DMVs across the country have been implementing all sorts of technological innovations to try and cut wait lines and provide services more efficiently, and it has definitely helped solve a lot of problems DMV customers face on a daily basis, but the Chicopee, Massachusetts, local office has proved that inexpensive, low-tech solutions can help improve customer satisfaction, as well.
The Chicopee Registry of Motor Vehicles office hired a security guard, who, in addition to ensuring the safety of customers, helps them take care of their RMV-related business as quickly as possible. He greets costumers when they walk through the door, asks them why they are there, gives them a ticket and explains them where exactly they need to go and what line to get into. This way, the guard helps eliminate people's confusion over what counter to go to, which reduces wait times significantly. In addition to hiring security guards to help customers, which the state RMV intends to do at many more more »