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Wilmington RMV - Map, Hours, Contact

Wilmington RMV - Map, Hours, Contact

140 ratings
17 reviews

Wilmington RMV Address

355 Middlesex Avenue Wilmington MA 01887

Wilmington RMV Hours

Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Close
Sunday: Close

Wilmington RMV Additional Information

Written tests for Class D or M given 9:00 am - 4:00 pm (10:00 am - 5:00 pm on Thursdays for branches with extended hours). Written tests for Class A, B, or C given 9:00 am - 3:00 pm (10:00 am - 4:00 pm on Thursdays for branches with extended hours).

Wilmington RMV Contact Information

Phone #:

Wilmington RMV Holidays

Wilmington RMV Services

  • Registration
  • Titling
  • Plates
  • Driver's License
  • Written Test
  • Road Test

Payment Methods available at this location

  • Cash, Check, Money Order

  • Credit cards are not accepted for reinstatement fees.

Submitted by cdsolomon on 6th Apr 2016

TO ADD TO MY REVIEW, I HAVE

5

TO ADD TO MY REVIEW, I HAVE BEEN TO WILMINGTON RMV 5 TIMES, AND THEY ARE CONSISTENTLY WONDERFUL

KEEP IT UP!

CHRISTOPHER D. SOLOMON

Submitted by cdsolomon on 6th Apr 2016

April 1, 2015 Registry of

5

April 1, 2015

Registry of Motor Vehicles
Wilmington Branch
Attention: Branch Manager

Dear Registry of Motor Vehicles,

I am delighted to inform you of the outstanding job that your staff has done recently. The opportunity has presented itself for me to observe your team members in action and they have consistently performed at a superior level.

In particular, Brigit did an exceptional job, it was a pleasant surprise to have Brigit take the time to answer all of my questions, and explain the rules and regulations. Your Branch Supervisor, Tracy Graziano, continued the process and their work together was especially impressive. They showed exceptional communication and leadership skills, which allow for better client relations.

There were some immediate issues with my case and they treated my concerns with respect and a smile. After being seen by Brigit, the unpleasant news was discussed with me professionally and compassionately. She looked for multiple options to solve the problem, and after consultation, Tracy Graziano stepped in to help. Her dedication to providing superior care and quality is evident, and reflected by the entire staff.

My fellow veterans and I appreciate the time your staff takes to make every veteran feel special. Your entire team is a credit to themselves, their profession, and the entire Registry of Motor Vehicles. Once again, thank you and please convey to them my appreciation for a job well done!

Sincerely,

Christopher D. Solomon
Cc; Garry Augustine, DAV

Submitted by wyntirwynd on 5th Jan 2016

I am sorry so many have had

5

I am sorry so many have had bad experiences. I was just there and the 2 employees I interacted with couldn't have been nicer. I didn't get the employees name but she was on window 1. She was very sweet and interactive. I was renewing my license and I was in and out in literally 10 minutes.

Submitted by Paris24 on 3rd Jul 2015

These people are so rude.

1

These people are so rude. Please NEVER go to this rmv. I took a road test there recently and the guy yelled at me constantly and showed many signs of him needing a lot of power and he basically wanted me to suck up to him. Awful horrible people.

Submitted by ddp on 7th Mar 2015

A shout out and thumbs up to

4

A shout out and thumbs up to customer service rep Annmarie for making my son's permit test experience a positive one. For some reason the system was down to take the test which was surprising to learn after waiting our turn and not be forewarned when getting our number. She was very professional as she explained the situation...apologizing for this system shutdown caused by the RMV upgrading the system on a Friday afternoon. Really? What a bizarre situation that she had to deal with and then apologize for it! She encouraged us to stay and wait it out which was good advice since the system ended up reactivating and we took care of the permit test. We need to remember RMV employees are working in a difficult place. Let's all smile more when we're there!

Submitted by Edward Connolly on 3rd Mar 2015

just want to know how long it

5

just want to know how long it takes to receive my handicap placard , my doctor sent it in about a month ago

Submitted by LK123 on 21st Dec 2014

I will be going to the Lowell

1

I will be going to the Lowell office from now on, even though Wilmington is closer to me. The absolute rudest employees I've ever seen and dealt with. In any other industry they'd be fired. Save yourself a lot of aggravation and go elsewhere. I agree with all the other people that posted.

Submitted by Shamuskl28 on 20th Oct 2014

Rude people and not

1

Rude people and not knowledgable at ALL. I work for an insurance company and have had multiple people tell me they were turned away for reasons they shouldnt have been. This office needs to wipe out all personel and bring in new hires who have been properly trained.

Submitted by Dbat749wz on 26th Sep 2014

The people are so rude. I

1

The people are so rude. I just moved down here from NH for work. I have been to the Wilmington RMV twice, my wife once and we still don't have our vehicles registered! They were rude and felt like they were trying to find reasons to make me come back. Ps as they were telling me I need to come back three separate times I had to listen to the two attendants gossiping the whole time about a coworker. They completely ruined my day each time and added nothing but stress to my already stressful situation. You would think with job security and a pension they would be a little more pleasant to the customers they serve!

Submitted by gna on 17th Jun 2013

the waits are not long but

1

the waits are not long but the people are so rude, the woman Corey should not be serving people, she is angry at the world yet she doesnt have a clue what she is doing.... she was so rude, i was so grossed out the ways she treated me.

Submitted by gna on 17th Jun 2013

one of the scariest offices i

1

one of the scariest offices i have walked in in USA, i was served by the woman named Corey she actually made me cry, and ordered me to get out of her face, i went to the receptionist to ask to speak to the manager or supervisor and the receptionist told the manager is at lunch and she didn't know when she will be available, i asked her who would know? she told me " well i don't know" well i waited and i spoke to the manager who handled everything well, i still have night mares from that woman Corey.

Submitted by bow on 28th May 2013

May 2013 I tool my wife to

5

May 2013 I tool my wife to get an id card and turn in her license. All the Registry personnel were very courteous and patient with us. Short wait time and comfortable setting.

Submitted by MirandaHannahPHD on 2nd Mar 2013

Wilmington DMV has always

1

Wilmington DMV has always been known to have the worse, rudest, miserable staff in MA. To the point where people dread going to that location. I know people that travel to Brockton DMV even though they live much closer to Wilmington. I had a female teller scream at my autistic neice for simply dropping her toy near her window, then the teller took the toy and refused to give it back. I complained but like always nothing happened.Their is also an older teller that is very inappropriate to me and my friend who went in there a couple years ago. He bascially sexually harassed us and then asked when he could see us again. Haven't been back since, now I waste gas traveling to a further dmv location.

Submitted by Ksullivan2638 on 1st Jun 2012

It was my first time ever at

1

It was my first time ever at the rmv in MA and I have never been treated so awfully in my life. As soon as I got to the counter it was rush, rush, rush. I was his very first customer and the rmv had just opened. He was very disrespectful and had no patience what so ever. The teller seemed to make lots of sarcastic remarks thinking he was funny but was just truly pissing me off. I was moving as quickly as I could because I didn't want to make any errors. They must truly hate there life! I Recommend going somewhere else!

Submitted by fleet87 on 25th Jan 2012

I had a really bad experience

1

I had a really bad experience the other day. All I wanted was to simply get my registration and the guy that was at the desk was extremely rude and opinionated for no reason at all! He was basically talking down on the insurance and me. I had a couple simple questions and he made it seem like they were dumb ones. I will definitely be going to a different location next time despite this being close to where I live.

Submitted by jmitschwilliams on 28th Sep 2011

I walked into the RMV today;

1

I walked into the RMV today; 7 months pregnant, trying to register a handicap accessible vehicle for my daughter. I was told I could register my new vehicle with a MVU-33 without selling my old vehicle. Upon calling central office, I discovered I can register my new vehicle with MVU-33 by transferring my plates. The women at counter 11 at 9:30 AM on 9/28/11 was extremelyshort tempered, insenstive, lacking in internal operations knowledge, and otherwise out right rude.

Submitted by MirandaHannahPHD on 2nd Mar 2013

Their staff is just simply

Their staff is just simply too lazy to get that done while you were there.