#27 West Virginia DMV

The West Virginia DMV is not mobile responsive and does not provide clearly visible menus. Online services have conveniently been included within the top of the website on the homepage but the site unfortunately does not provide the online services DMV.com was looking for when ranking the top state DMV websites.

	Score
DESIGN
Responsive	1
Homepage, information and services available	4
Site loads within approx. 3 secs	1
Site is uncluttered, provides clear CTAs	1
Text is easily readable	2
All content contained within a single domain	2
	11/20
USABILITY
Menus are clearly visible	3
In-site search is available	3
Logical hierarchy	1
FAQ section is available	3
CTA 3 clicks from homepage	4
	14/20
SERVICES
Physical location easily accessible	3
Can make appointments online	0
Forms are available	3
Online forms are understandable	2
Top Ten services	2
Other services	10
	20/40
CONTENT
content available for each service listed on the site	5
Content clearly explained	5
Content is easily digestible and concise	5
Links to in-site or outbound content are clearly labelled	5
	20/20
Overall Score:	65/100

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