#20 Vermont DMV

Vermont The Vermont DMV website offers content that is written in a way that is easily digestible and concise. The website is also uncluttered and is easily navigated. Unfortunately the website is not mobile responsive delivering a negative user experience if using a mobile or tablet device.

Score
DESIGN
Responsive 1
Homepage, information and services available 4
Site loads within approx. 3 secs 1
Site is uncluttered, provides clear CTAs 1
Text is easily readable 2
All content contained within a single domain 2
11/20
USABILITY
Menus are clearly visible 5
In-site search is available 3
Logical hierarchy 5
FAQ section is available 3
CTA 3 clicks from homepage 4
20/20
SERVICES
Physical location easily accessible 3
Can make appointments online 2
Forms are available 3
Online forms are understandable 2
Top Ten services 4
Other services 8
22/40
CONTENT
content available for each service listed on the site 5
Content clearly explained 5
Content is easily digestible and concise 5
Links to in-site or outbound content are clearly labelled 5
20/20
Overall Score: 73/100
Last updated on Monday, August 20 2018.