Ranking the Texas DMV website – Reviewed by DMV.com
#26 Texas DPS and DMV
The Texas DMV website is mobile responsive but unfortunately lost points on the lack of available online services. The website also lost points on the lack of a clear menu. The FAQ section is difficult to find and users also cannot make appointments online.
| Score | |
|---|---|
| DESIGN | |
| Responsive | 10 |
| Homepage, information and services available | 3 |
| Site loads within approx. 3 secs | 1 |
| Site is uncluttered, provides clear CTAs | 0 |
| Text is easily readable | 1 |
| All content contained within a single domain | 2 |
| 17/20 | |
| USABILITY | |
| Menus are clearly visible | 1 |
| In-site search is available | 3 |
| Logical hierarchy | 3 |
| FAQ section is available | 1 |
| CTA 3 clicks from homepage | 3 |
| 11/20 | |
| SERVICES | |
| Physical location easily accessible | 3 |
| Can make appointments online | 0 |
| Forms are available | 3 |
| Online forms are understandable | 2 |
| Top Ten services | 10 |
| Other services | 4 |
| 22/40 | |
| CONTENT | |
| content available for each service listed on the site | 5 |
| Content clearly explained | 5 |
| Content is easily digestible and concise | 5 |
| Links to in-site or outbound content are clearly labelled | 3 |
| 18/20 | |
| Overall Score: | 68/100 |
Last updated on Friday, September 14 2018.