#45 Oklahoma DPS

oklahoma

The Oklahoma Department of Public Safety website has conveniently provided a link to their online services in the main navigation but unfortunately provides very few online services. The website is not mobile responsive, users cannot make appointments at physical locations online and location details are not easily found.

Score
DESIGN
Responsive 1
Homepage, information and services available 4
Site loads within approx. 3 secs 1
Site is uncluttered, provides clear CTAs 1
Text is easily readable 2
All content contained within a single domain 2
11/20
USABILITY
Menus are clearly visible 5
In-site search is available 3
Logical hierarchy 5
FAQ section is available 3
CTA 3 clicks from homepage 3
19/20
SERVICES
Physical location easily accessible 1
Can make appointments online 0
Forms are available 1
Online forms are understandable 2
Top Ten services 2
Other services 2
8/40
CONTENT
content available for each service listed on the site 3
Content clearly explained 3
Content is easily digestible and concise 3
Links to in-site or outbound content are clearly labelled 3
12/20
Overall Score: 50/100
Last updated on Friday, September 14 2018.