#22 Ohio DMV

ohio

The Ohio BMV website has logical menus with appropriate sub-menus but unfortunately when the user clicks on main navigation links a page opens where content appears below the fold. Although the Ohio BMV offers a number of online services, the website is not mobile responsive and users can only make appointments to the DMV to Schedule a Driving Test.

Score
DESIGN
Responsive 1
Homepage, information and services available 4
Site loads within approx. 3 secs 1
Site is uncluttered, provides clear CTAs 1
Text is easily readable 2
All content contained within a single domain 1
10/20
USABILITY
Menus are clearly visible 5
In-site search is available 3
Logical hierarchy 3
FAQ section is available 2
CTA 3 clicks from homepage 4
17/20
SERVICES
Physical location easily accessible 1
Can make appointments online 0
Forms are available 3
Online forms are understandable 2
Top Ten services 12
Other services 9
27/40
CONTENT
content available for each service listed on the site 5
Content clearly explained 5
Content is easily digestible and concise 3
Links to in-site or outbound content are clearly labelled 3
16/20
Overall Score: 70/100
Last updated on Friday, September 14 2018.