#8 New Mexico Motor Vehicle Division

New Mexico

The New Mexico MVD has a well laid out navigation system. Online services is the first link within the main navigation making it easy to find the online service you are looking for. Content within the MVD website is easily readable and the navigation is laid out in such a way that the user is directed to exactly where they need to go. New Mexico has done a great job with their MVD website and as the state with the smallest population and GDP in the top 10 they are punching well above their weight.

Score
DESIGN
Responsive 10
Homepage, information and services available 4
Site loads within approx. 3 secs 1
Site is uncluttered, provides clear CTAs 1
Text is easily readable 2
All content contained within a single domain 2
20/20
USABILITY
Menus are clearly visible 5
In-site search is available 1
Logical hierarchy 5
FAQ section is available 0
CTA 3 clicks from homepage 4
15/20
SERVICES
Physical location easily accessible 3
Can make appointments online 2
Forms are available 3
Online forms are understandable 2
Top Ten services 10
Other services 10
30/40
CONTENT
content available for each service listed on the site 5
Content clearly explained 5
Content is easily digestible and concise 5
Links to in-site or outbound content are clearly labelled 5
20/20
Overall Score: 85/100
Last updated on Friday, September 14 2018.