Ranking the New Jersey DMV website – Reviewed by DMV.com
#31 New Jersey MVC
The New Jersey Motor Vehicle Commission website is not mobile responsive and therefore provides a poor user experience if using a tablet or mobile device. The website does however, include a link to a list of online services directly from the homepage and offers simple step by step instructions for services that are not provided online.
| Score | |
|---|---|
| DESIGN | |
| Responsive | 1 |
| Homepage, information and services available | 2 |
| Site loads within approx. 3 secs | 1 |
| Site is uncluttered, provides clear CTAs | 0 |
| Text is easily readable | 0 |
| All content contained within a single domain | 2 |
| 6/20 | |
| USABILITY | |
| Menus are clearly visible | 1 |
| In-site search is available | 3 |
| Logical hierarchy | 3 |
| FAQ section is available | 1 |
| CTA 3 clicks from homepage | 3 |
| 11/20 | |
| SERVICES | |
| Physical location easily accessible | 3 |
| Can make appointments online | 2 |
| Forms are available | 3 |
| Online forms are understandable | 2 |
| Top Ten services | 6 |
| Other services | 10 |
| 26/40 | |
| CONTENT | |
| content available for each service listed on the site | 5 |
| Content clearly explained | 5 |
| Content is easily digestible and concise | 5 |
| Links to in-site or outbound content are clearly labelled | 5 |
| 20/20 | |
| Overall Score: | 63/100 |
Last updated on Friday, September 14 2018.