#47 Minnesota DPS

The Minnesota Department of Public Safety website lost the majority of points in the design and services category. The main navigation does not provide drop downs and the homepage does not provide a clear snapshot of information and services offered. A lack of responsive design, minimal information, difficult navigation, and almost no online services make the Minnesota DMV site one of the worst in the country.

	Score
DESIGN
Responsive	1
Homepage, information and services available	2
Site loads within approx. 3 secs	1
Site is uncluttered, provides clear CTAs	1
Text is easily readable	1
All content contained within a single domain	0
	6/20
USABILITY
Menus are clearly visible	3
In-site search is available	2
Logical hierarchy	3
FAQ section is available	1
CTA 3 clicks from homepage	3
	12/20
SERVICES
Physical location easily accessible	2
Can make appointments online	0
Forms are available	2
Online forms are understandable	2
Top Ten services	6
Other services	3
	15/40
CONTENT
content available for each service listed on the site	3
Content clearly explained	5
Content is easily digestible and concise	3
Links to in-site or outbound content are clearly labelled	3
	14/20
Overall Score:	47/100

California Privacy R. Request

California Opt-Out