Ranking the Delaware DMV website – Reviewed by DMV.com
#17 Delaware DMV
Content within the Delaware DMV website is easily readable. The website however offers only half of the online services DMV.com was looking for when ranking the top state DMV websites. The navigation is also not user friendly as half of the website’s link options are available below the fold.
| Score | |
|---|---|
| DESIGN | |
| Responsive | 10 |
| Homepage, information and services available | 3 |
| Site loads within approx. 3 secs | 1 |
| Site is uncluttered, provides clear CTAs | 0 |
| Text is easily readable | 2 |
| All content contained within a single domain | 1 |
| 17/20 | |
| USABILITY | |
| Menus are clearly visible | 5 |
| In-site search is available | 3 |
| Logical hierarchy | 5 |
| FAQ section is available | 3 |
| CTA 3 clicks from homepage | 3 |
| 19/20 | |
| SERVICES | |
| Physical location easily accessible | 3 |
| Can make appointments online | 0 |
| Forms are available | 2 |
| Online forms are understandable | 2 |
| Top Ten services | 9 |
| Other services | 9 |
| 25/40 | |
| CONTENT | |
| content available for each service listed on the site | 4 |
| Content clearly explained | 4 |
| Content is easily digestible and concise | 3 |
| Links to in-site or outbound content are clearly labelled | 5 |
| 16/20 | |
| Overall Score: | 77/100 |
Last updated on Friday, September 14 2018.