#25 Alaska DMV

The Alaska DMV website offers an abundance of information and forms to complete necessary tasks. The website is quite user friendly offering clearly visible menus and a list of services conveniently located within the homepage. The website is unfortunately not mobile responsive providing a poor user experience if on a tablet or mobile device.

	Score
DESIGN
Responsive	1
Homepage, information and services available	4
Site loads within approx. 3 secs	1
Site is uncluttered, provides clear CTAs	1
Text is easily readable	1
All content contained within a single domain	1
	9/20
USABILITY
Menus are clearly visible	5
In-site search is available	3
Logical hierarchy	5
FAQ section is available	3
CTA 3 clicks from homepage	4
	20/20
SERVICES
Physical location easily accessible	3
Can make appointments online	2
Forms are available	3
Online forms are understandable	2
Top Ten services	8
Other services	4
	22/40
CONTENT
content available for each service listed on the site	5
Content clearly explained	5
Content is easily digestible and concise	3
Links to in-site or outbound content are clearly labelled	5
	18/20
Overall Score:	69/100