#3 Virginia DMV

The Virginia DMV website is a very useful online service oriented website. The Virginia DMV offers a number of online services with all the right forms made available if a trip to the DMV is required. The site’s responsive design makes using tablets, desktop PCs and mobile phones a breeze.

	Score
DESIGN
Responsive	10
Homepage, information and services available	4
Site loads within approx. 3 secs	1
Site is uncluttered, provides clear CTAs	1
Text is easily readable	2
All content contained within a single domain	0
	18/20
USABILITY
Menus are clearly visible	5
In-site search is available	3
Logical hierarchy	5
FAQ section is available	3
CTA 3 clicks from homepage	4
	20/20
SERVICES
Physical location easily accessible	3
Can make appointments online	2
Forms are available	3
Online forms are understandable	2
Top Ten services	18
Other services	7
	35/40
CONTENT
content available for each service listed on the site	5
Content clearly explained	5
Content is easily digestible and concise	5
Links to in-site or outbound content are clearly labelled	5
	20/20
Overall Score:	93/100