#22 Ohio DMV

The Ohio BMV website has logical menus with appropriate sub-menus but unfortunately when the user clicks on main navigation links a page opens where content appears below the fold. Although the Ohio BMV offers a number of online services, the website is not mobile responsive and users can only make appointments to the DMV to Schedule a Driving Test.

	Score
DESIGN
Responsive	1
Homepage, information and services available	4
Site loads within approx. 3 secs	1
Site is uncluttered, provides clear CTAs	1
Text is easily readable	2
All content contained within a single domain	1
	10/20
USABILITY
Menus are clearly visible	5
In-site search is available	3
Logical hierarchy	3
FAQ section is available	2
CTA 3 clicks from homepage	4
	17/20
SERVICES
Physical location easily accessible	1
Can make appointments online	0
Forms are available	3
Online forms are understandable	2
Top Ten services	12
Other services	9
	27/40
CONTENT
content available for each service listed on the site	5
Content clearly explained	5
Content is easily digestible and concise	3
Links to in-site or outbound content are clearly labelled	3
	16/20
Overall Score:	70/100