#35 North Dakota DOT

North Dakota

The North Dakota Department of Transportation website is not tablet or mobile friendly. The website and navigation is also quite cluttered. Although the website offers a few online services, forms for services that are not online are missing from the site making a prepared trip to the DMV rather difficult.

Score
DESIGN
Responsive 0
Homepage, information and services available 3
Site loads within approx. 3 secs 1
Site is uncluttered, provides clear CTAs 0
Text is easily readable 1
All content contained within a single domain 2
7/20
USABILITY
Menus are clearly visible 3
In-site search is available 3
Logical hierarchy 3
FAQ section is available 1
CTA 3 clicks from homepage 3
13/20
SERVICES
Physical location easily accessible 1
Can make appointments online 0
Forms are available 1
Online forms are understandable 2
Top Ten services 12
Other services 7
23/40
CONTENT
content available for each service listed on the site 5
Content clearly explained 5
Content is easily digestible and concise 4
Links to in-site or outbound content are clearly labelled 3
17/20
Overall Score: 60/100
Last updated on Friday, September 14 2018.