Ranking the New Hampshire DMV website – Reviewed by DMV.com
#44 New Hampshire DMV
The New Hampshire Division of Motor Vehicles website lost the majority of points in responsiveness and the services category. The website is not mobile responsive providing a poor user experience if using a tablet or mobile device and offers few of the online services DMV.com was looking for when ranking the top state DMV websites, only offering an online driver license renewal service.
| Score | |
|---|---|
| DESIGN | |
| Responsive | 1 |
| Homepage, information and services available | 3 |
| Site loads within approx. 3 secs | 1 |
| Site is uncluttered, provides clear CTAs | 1 |
| Text is easily readable | 1 |
| All content contained within a single domain | 2 |
| 9/20 | |
| USABILITY | |
| Menus are clearly visible | 3 |
| In-site search is available | 3 |
| Logical hierarchy | 3 |
| FAQ section is available | 3 |
| CTA 3 clicks from homepage | 3 |
| 15/20 | |
| SERVICES | |
| Physical location easily accessible | 3 |
| Can make appointments online | 0 |
| Forms are available | 3 |
| Online forms are understandable | 0 |
| Top Ten services | 2 |
| Other services | 0 |
| 8/40 | |
| CONTENT | |
| content available for each service listed on the site | 5 |
| Content clearly explained | 5 |
| Content is easily digestible and concise | 5 |
| Links to in-site or outbound content are clearly labelled | 5 |
| 20/20 | |
| Overall Score: | 52/100 |
Last updated on Friday, September 14 2018.