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Metropolis Sec. of State Facility - Map, Hours, Contact

17 ratings
1 reviews
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Metropolis Sec. of State Facility Address

1112 W. 10th St. Metropolis IL 62960

Metropolis Sec. of State Facility Hours

Monday: Close
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 7:30 AM - 12:00 PM
Sunday: Close

Metropolis Sec. of State Facility Contact Information

Phone #: (618) 524-7451

Metropolis Sec. of State Facility Holidays

New Year's Day, Martin Luther King Day, Lincoln's Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, General Election Day, Veterans Day, Thanksgiving, Christmas eve, Christmas Day

Metropolis Sec. of State Facility Services

  • Registration
  • Titling
  • Plates
  • Driver's License
  • Identification Cards
  • Written Test
  • Commercial
  • Road Test
  • CDL Written

Payment Methods available at this location

  • Cash

  • Check

  • Money Order

Reviews of Metropolis Sec. of State Facility

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On March 4, 2015, I called the Metropolis, IL DMV and spoke to Dandi regarding the fees for license and taxes on a Hyundai Tiburon that I had purchased in Missouri on March 2. She asked how much I had paid for the vehicle and I told her $4995. She told me that I would need a check or money order in the amount of $50 made out to the Illinois Department of Revenue in order to pay taxes on the car. We received a substantial amount of snow the following day, so it was March 11 before the roads were clear enough to drive the car in and pay for taxes and license. When my mother and I arrived, Dandi was working. She was unnecessarily rude to both of us throughout the experience. When she asked for both our driver's licenses, I was had mine ready and immediately handed it to her. My mother's license had fallen out of her wallet and was in the bottom of her purse, so it took her about 60 seconds to retrieve it. Dandi said "Be glad I'm not a cop." There was no need for a snide comment. There was no one waiting in line behind us, so it wasn't as if we were holding anyone up. It took no more than 60 seconds. Dandi continued to be very short with us. She then said I would need a check for $312.00 for taxes. When I explained that I had talked to her last week about fees and she had quoted me a price of $50, she replied, "You didn't specify and you bought the car from a dealer." To me, that was a completely unprofessional way to handle the situation. I had no idea there was a tax rate difference between buying the car from an individual and buying from a dealer. It was her job to ask where I bought it before quoting me a price. I was writing a check when an employee at the DMV, who happens to be my neighbor, said hello. Before I could respond, Dandi interrupted and told him that I was "a little upset right now due to a mix up." I did not appreciate her rude, unprofessional manner, or the inaccurate information she gave me the previous week. That is a $262.00 price difference, which to most people is a large amount of money, especially in addition to the $196 I paid for license.