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Over the past couple of months, the local DMV office in Surprise, Arizona, has undergone a $400,000 renovation project, aimed at improving the customer-service experience. Now, the state Department of Motor Vehicles is ready to open the remodeled office, which it says will be able to serve a growing number of customers in the Northwest Valley.
The renovated office features a larger waiting area, a resurfaced parking lot, four additional service stations, and a 10-seat waiting room within the information area.more »
The Arizona Motor Vehicle Division has opened a self-service kiosk for various MVD services at the Surprise office. Motorists visiting the Surprise City Court MVD office, located at 16081 N. Civic Center Plaza, Suite 105, will be able to use this self-service kiosk to access several services offered by the MVD, including duplicate driver's licenses, change of address, registration renewal, and duplicate vehicle registration.
At the moment, the Surprise Office is closed for renovations, which will include an expansion of the waiting area, as well as installing better air conditioning and adding more customer service windows, and it is expected to reopen in a couple of months.more »
The Arizona Department of Motor Vehicles has announced that it will introduce changes to the driver licensing procedure. It will allow learner drivers to obtain driver's licenses without taking a written exam, which many of them will surely welcome gladly, given that about 50% of all applicants fail the written knowledge test at the DMV.
The only requirement that they will have to meet is completing at least 30 hours of classroom training at a state-approved driving school. What's more, those who get 10 hours of behind-the-wheel training, will be able to skip the road skills test.
With these changes to the licensing procedure, anyone who completes the required classroom training program, will only have to submit a certificate issued by a state-approved school and obtain a learner's permit. The DMV said that this way, drivers will be encouraged to acquire the theoretical knowledge and practical training that is necessary to become safe drivers.more »
The city of Mesa, Arizona, was hit by a heavy downpour this past Monday, causing significant damage to the local Arizona Department of Transportation Motor Vehicle Division office. Due to flood damage, the office was immediately, leaving MVD clients surprised and somewhat frustrated.
However, even though flood waters entered the building's basement, damaging some of the equipment inside, cleanup crews were able to get the office back in shape pretty quickly and make it ready to reopen just two days after the storm. The office, located on 51st Avenue and Indian School Road reopened on Wednesday, with the same business hours that applied prior to the closure.
While the office was closed, customers that had an urgent MVD-related business to take care of, had to go to the nearest MVD office, about 5-6 miles away.more »
The Arizona Department of Transportation Motor Vehicle Division is warning customers that there are fraudulent websites falsely offering motor vehicle services. These fraudulent websites appear when searching with keywords such as 'MVD' or 'DMV'. They are aimed to capture credit card information by offering fake services such as driver licenses, IDs, and vehicle titles and registrations.
ServiceArizona.com is the only authorized website for all Arizona MVD transactions, which offers a wide range of services regarding motor vehicle transactions. The only other authorized methods for conducting motor vehicle transactions are visiting ADOT MVDs or Authorized Third Party offices in person or by standard mail.
Customers should also note that ADOT MVD does not allow the initial issuance or renewal of drivers license online, so they must visit a local MVD or Authorized Third more »
The Arizona MVD is coming out with a new drivers license design on June 16th. Until that time, they will not issue the old licenses. Instead, they will issue temporary licenses and mail the new license in the mail when it becomes available. It is important to note that your mailing address should be up to date if you expect to be waiting for the new license.
A temporary license is not accepted by many organizations as a valid form of identification. If you plan on renewing your license, make sure to keep the old one, as the Arizona DMV does not require you to forfeit old licenses. If the old license is past the expiry date, it will not be accepted as a valid form of ID in most situations.
If you're planning on flying and only have the temporary ID, it should be accepted at airport checkpoints. Apparently even passengers who show up with no identification can be screened in most cases using TSA databases to confirm their more »
The Show Low DMV office, located on 200 West McNeil St, is closed today and will be opening at a new location on Monday, February 24th. The new location is 161 East Deuce of Clubs.
The new office is only 0.3 miles away from the previous building. All hours and services will remain unchanged.
Motorists are advised to conduct Arizona DMV services online, whenever possible.more »
Results from the DMV.com Wait Time Study reveal that the average wait time at an Arizona MVD office is 31.65 minutes. While lines in Arizona are very close to the national average, only 16 of the surveyed states offer shorter wait times.
Geographically, Arizona is surrounded by the country's longest lineups. Wait times in California and Nevada rank amongst the country's longest. On average, drivers in Colorado and New Mexico will wait 11 minutes longer than those in Arizona. However, Utah has the shortest wait times in the area, with an average of only 22 minutes.
Arizona's relatively short wait times are helped by it's private licensing program. The state allows private vendors to provide MVD services. Some of these private locations offer extended hours and are open for business on weekends. The Arizona Motor Vehicles Division website also offers updates on wait times for its locations across the more »