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The Following DMV Related Services are Available Online:

Also available online:

Illinois Vehicle Services Department Locations and Hours

FIND ILLINOIS DMV OFFICE LOCATIONS

Click here to find your local Illinois dmv office location

CONTACT INFORMATION FOR THE STATE VSD

Telephone

Telephone customer service representatives are available to provide general information from 8:00 am to 3:00 pm, Monday through Friday. Pre-recorded general information is available at all other times.

Illinois Vehicle Services Department 
(800) 252-8980 - toll-free, within Illinois
(888) 261-5238 - TTY/TTD (for hearing or speech-impaired individuals) for Driver Services
(888) 261-5280 - TTY/TTD (for hearing or speech-impaired individuals) for Drivers/Seniors
(888) 261-7864 - TTY/TTD (for hearing or speech-impaired individuals) for Vehicles    

Alternate phone numbers are available for information about specific topics.

Mail

For driver licenses mail the driver services department:

Springfield office 
2701 S. Dirksen Parkway
Springfield, IL 62723    
Chicago office
17 North State
Suite 1100
Chicago, IL 60602    

For titles and registrations mail the vehicle services department:

Springfield office 
Michael J. Howlett Bldg.
501 S. 2nd St., Room 312 
Springfield, IL 62756     
Chicago office 
17 North State St.
Room 1100
Chicago, IL 60602    

Email

You may also contact the VSD via email with specific questions or issues.

LOCATIONS BY REGION

The Illinois Secretary of State Vehicle Services Department (VSD) has locations in all regions throughout the State. Click here to find the VSD office location nearest you.

APPOINTMENTS AND SCHEDULING

Apart from visiting VSD locations to schedule your vision, knowledge and road tests, you may also contact the VSD to schedule certain activities in advance:
  • Make a road test appointment online for commercial licenses.
  • Make a road test road test appointment for commercial licenses by calling (630) 293-1191 for the South Holland, Elk Grove, or West Chicago facilities and by calling (217) 785-3013 for any other CDL testing facility.
  • Make an appointment at a child passenger safety seat fitting station by calling (866) 247-0213.

TYPES OF LOCATIONS

 

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