I WAS REFERRED TO THIS COMPANY BY ONE OF THEIR BUSINESS ASSOCIATES. I HAD MY 1996 TOYOTA 4RUNNER TOWED IN TO HAVE THE TRANSMISSION REBUILT ON APPROX. TUES APRIL 12TH LATE IN THE EVENING. I WAS ADVISED THAT IT WOUL D TAKE APPROX. 3 DAYS WHICH SEEMED EXTREMELY FAST TO ME IN FACT TO FAST.THE VEHICLE WAS COMPLETED BY FRIDAY APRIL 15TH AT A COST OF $1950.00. WHEN I WENT TO PICK UP MY TRUCK I NOTICED A FLUID LEAK UNDER WHERE THE TRUCK HAD BEEN PARKED. I KINDA BRUSHED IT OFF AS MAYBE IT WAS FROM ANOTHER VEHICLE THAT HAD COULD HAVE BEEN PREVIOUSLY PARKED IN THE SAME AREAS.IMMEDIATLE WHEN I DROVE THE TRUCK FROM METAIRE TO SLIDELL IT SEEMED A LITTLE SLUGISH CON SIDERING I WAS ADVISED THAT IT SHOULD RUN BRAND NEW. THIS NEVER HAPPENED. ONE DAY WHILE AT A TRAFFIC LIGHT THE VEHICLE INADVERTANTLY MOVED FORWARD WHILE I WAS HUGGING THE BRAKES. FIRST BAD SIGN ALTHOUGH IT ONLY HAPPENED TWICE. ON MAY MAY 16TH APPROX. ONE MONTH LATER WHILE DRIVING HOME TO SLIDELL AT 3AM. AT
60 MI. PER HOUR. COMING OFF THE TWIN SPAN I NOTICED I LOST ALL POWER TO THE TRAMSMISSION AS THE VEHICLE BEGAN TO SMOKE AND THE A.T.OIL LIGHT CAME ON. I WAS ABLE TO COAST OFF THE EXIT AS THE TRUCK EXPIRED BEHIND THE OLD SLIDELL OUTLET. I HAD THE TRUCK TOWED BACK TO AJ'S ON MON. MAY 16TH LATE THAT EVENING AS A COST TO ME CAUSE ACCORDING TO JOHNNIE MY WARRANTY DID NOT COVER TOWING ALTHOUGH I HAD A FAILED REBUILT TRANSMISSION. TUES MAY 17TH I HAD NOT BEEN CONTACTED AT ALL SO ON WED. APRIL 18TH I SPOKE TO JOHNNIE WHO INFORMED ME THAT HE COULD NOT EVEN GET TO MY TRUCK UNTIL MAYBE TUE. MAY 24TH. I GUESS BECAUSE I WAS NO LONGER A PAYING CUSTOMER AND HE DEEMED CARS THAT NEEDED TO BE WORKED ON WHO HE COULD MAKE MONEY OFF OF WAS MOORE IMPORTANT TO THEM. I ADVISED JOHNNIE THAT I LIVE IN SLIDELL AND NEEDED TRANSPORTATION TO WORK IN N.O. HE SAID IF HE COULD AND ONLY IF HE COULD HE WOULD TRY TO GET TO IT BEFORE THE 24TH OF MAY. WOOOOOOOW. HE REALLY CARES ABOUT HIS CUSTOMERS. DESPITE I NOW HAVE TRANSMISSION FLUID UNDER THE AXLE OF THE TRUCK FROM BUMPER TO BUMPER AND ALONG THE BACK DOOR AND REAR WINDOW OF MY SUV. THAT I KNOW HE WILL NOT HAVE TO COMON COURTESY TO CLEAN. I JUST SAID TO JOHNNIE CAN YOU JUST TAKE YOUR TIME AND GET IT RIGHT THIS TIME. NOW IM NOT SO SURE THIS WILL HAPPEN, BUT I WILL CALL ACTION REPORTER AND THE B.B.B. TO MAKE SURE THIS DOES NOT HAPPEN TO ANYONE ELSE. I REALLY THINK HE SHOULD FIT THE BILL FOR A RENTAL CAR. I COULD HAVE BEEN KILLED HAD THE TRUCK STALLED IN THE MIDDLE OF THE TWIN SPAN, BUT WHAT DOES HE CARE THIS IS NOT HIS PROBLEM THAT THE JOB WAS NOT DONE RIGHT THE FIRST TIME.